Manual QA Tester Engineer (Hybrid)
📍 Location: Bengaluru East, Karnataka, India
🏢 Company: ServiceChannel
🆔 Job ID: 8368
💼 Employment Type: Full-Time
🏠 Work Model: Hybrid
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Also see: Capgemini is Hiring for Manual Tester – Web Technologies | Exp. 1 Year
Job Summary
| Category | Details |
|---|---|
| Role | Manual QA Tester Engineer |
| Experience | 3+ Years in Manual Testing |
| Work Mode | Hybrid |
| Location | Bengaluru, Karnataka |
| Tools | Jira, TestRail, Postman, SQL |
| Testing Types | Functional, Regression, UI, Integration, Exploratory |
About the Role
ServiceChannel is looking for a detail-oriented Manual QA Tester to ensure the quality, stability, and performance of its software products. In this role, you will work closely with Agile development teams to analyze requirements, design test cases, execute test plans, and report defects effectively.
The ideal candidate will play a key role in delivering high-quality software through thorough manual testing and strong collaboration with cross-functional teams.
Key Responsibilities
1. Requirement Analysis & Test Planning
- Review functional specifications, user stories, and acceptance criteria.
- Create detailed test plans, test scenarios, and test cases.
- Ensure coverage for functional, UI, regression, integration, usability, and exploratory testing.
2. Test Execution & Defect Management
- Execute manual test cases across web and mobile environments.
- Conduct exploratory testing to identify hidden issues and edge cases.
- Log and track defects with detailed information including:
- Reproduction steps
- Expected vs. actual results
- Severity and priority
- Screenshots or logs
3. Retesting & Regression Testing
- Verify bug fixes by performing retesting.
- Maintain and execute regression test suites to ensure product stability after updates.
4. Collaboration & Reporting
- Participate in Agile activities such as:
- Sprint planning
- Backlog grooming
- Daily stand-ups
- Retrospectives
- Work closely with developers, product managers, designers, and stakeholders.
- Provide regular reports on test progress, defect trends, and potential risks.
5. Quality & Process Improvement
- Promote best QA practices across teams.
- Continuously improve testing processes and workflows.
- Stay updated with the latest testing tools and industry practices.
Required Skills & Qualifications
| Skill Area | Requirements |
|---|---|
| Education | Bachelor’s degree in Computer Science, Engineering, or related field |
| Experience | Minimum 3 years in manual software testing |
| Test Design | Strong experience creating test cases, scenarios, and regression suites |
| Tools | Jira, Bugzilla, TestRail or similar test management tools |
| Technical Knowledge | Basic SQL, databases, browser developer tools |
| API Tools | Familiarity with tools like Postman |
| Testing Methods | Black-box, boundary value, smoke, sanity, usability testing |
| Core Skills | Strong analytical thinking, problem-solving, and attention to detail |
| Communication | Clear written and verbal communication skills |
| Work Style | Ability to work effectively in Agile environments |
Preferred Qualifications
- Experience with API testing using Postman
- Exposure to SaaS, B2B, or field service platforms
- Understanding of modern web applications and integrations
About the Company
Fortive Corporation
Fortive is a global industrial technology company focused on making the world safer, smarter, and more productive. Through its innovative companies, Fortive delivers solutions across industries including healthcare, industrial safety, predictive maintenance, and workplace technologies.
The company fosters a culture of innovation, continuous learning, and collaboration, supported by the Fortive Business System (FBS).
About ServiceChannel
ServiceChannel provides a leading platform that helps major global brands manage and maintain their physical business locations efficiently.
Organizations across industries including retail, restaurants, banking, fitness, grocery, and healthcare rely on ServiceChannel to improve operational performance and customer experience.
Notable customers include brands such as:
- CVS
- Trader Joe’s
- Adidas
- Louis Vuitton
- Chipotle
ServiceChannel serves 500+ brands across 70+ countries and continues to innovate through IoT, AI, and data-driven software solutions.
Equal Opportunity Employer
Fortive Corporation and its companies are equal opportunity employers. The organization values diversity and encourages applications from all qualified individuals regardless of race, gender, religion, disability, veteran status, or other legally protected characteristics.
Reasonable accommodations are available for applicants with disabilities during the hiring process.
